Shipping policy

Shipping & Return Policy

Welcome to hello_things.store

We are committed to delivering your orders safely and on time.

Shipping Policy

• Orders are processed within 1–3 business days after confirmation.
• Estimated delivery time is 7 business days, depending on your location.
• Delivery delays may occur during holidays, festivals, or unexpected situations.
• Customers will receive order updates via email or phone once the order is shipped.

Return Policy

• We offer a 5-day return policy from the date of delivery.
• To be eligible for a return:
  • The item must be unused and in original condition.
  • The product should be returned with original packaging and tags.
• Returns will not be accepted for damaged or used products caused by customer misuse.

Refunds

• Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
• Refunds will be issued through the original payment method.

Support

For any questions regarding shipping, returns, or refunds, contact us at:

Email: hellothings636@gmail.com